Last Updated: March 2025

1. Introduction

payallbills.online (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

Information You Provide: Name, phone number, email address, and utility information when you contact us for payment guidance.

Automatically Collected: IP address, browser type, pages visited, and referral URL through standard web analytics.

3. How We Use Your Information

• To provide bill payment guidance and support
• To respond to your inquiries
• To improve our website and services
• To comply with legal obligations

4. Important: We Do NOT Process Payments

We do not collect credit card information, banking details, or utility account login credentials. All payments are completed directly by you on official FirstEnergy or subsidiary websites.

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

• Service providers who assist in operating our website
• Law enforcement when required by law

6. Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings.

7. Third-Party Links

Our website contains links to external FirstEnergy and subsidiary websites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not directed to individuals under 18.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

10. Contact Us

For privacy questions, contact us at:
Email: info@payallbills.online
Phone: (888) 598-3007